Last updated: 4 April 2026
These Terms of Service ("Terms") govern your use of the HEAVENS Places app (the "App"). By downloading, accessing, or using the App, you agree to these Terms.
If you do not agree, do not use the App.
The App is operated by HEAVENS Co., Ltd ("we", "us", "our"), an incorporated company established in England, UK.
The App is not intended for children under 13. By using the App, you confirm that you are at least 13 years old.
If you are under 18, you must have permission from a parent or legal guardian to use the App.
You may need an account to use some parts of the App.
You agree to:
You are responsible for activity on your account unless it was caused by our negligence.
The App may offer a limited or free tier as well as a paid Pro subscription. Some features require an active Pro subscription. Pro may be offered on a monthly and/or annual billing basis.
From time to time, we or the app stores may offer trial access to eligible users. Trials are optional, may not always be available, and may vary by platform, region, or promotion.
Trial eligibility, duration, conversion to paid subscription, and any auto-renewal behaviour are controlled by the Apple App Store, and by any other app store where we may offer the App in future, and will be shown to you at the point of purchase.
Subscription prices and billing terms are shown in the Apple App Store purchase flow, or in the purchase flow of any other app store where we may offer the App in future, and may change over time. Any changes to pricing and renewals are handled by the relevant app store in accordance with its rules and will be communicated through its systems.
Your subscription may renew automatically unless you cancel through your Apple App Store account settings, or through the settings of the app store where you purchased the subscription, before the renewal date.
Uninstalling the App does not cancel your subscription.
Refunds are handled by the relevant app store under its policies. We generally cannot issue refunds directly for store-billed purchases.
We may, at our discretion, grant some users Courtesy Pro access, for example family and friends of the business. Courtesy Pro:
Courtesy Pro does not create any promise of ongoing access and does not affect your rights in relation to any paid subscription you purchase through the Apple App Store or any other app store where we may offer the App in future.
The App helps you save and organise places and related information, such as notes, checklists, photos, contacts, access details, and visit tracking.
Some features require location services, including potentially background location for geofencing and automatic arrival/departure detection. You control location permissions in your device settings. If you disable location permissions, some features may not work.
You keep ownership of content you create or add in the App ("Your Content"), such as place entries, notes, photos, voice notes, and other widget information.
You are responsible for:
You grant us a limited, non-exclusive, worldwide licence to process Your Content only as necessary to operate the App and provide the features you use. Where Your Content remains on your device, this processing occurs locally on your device.
You agree not to:
We may suspend or terminate access if you materially breach these Terms.
We aim to keep the App available, but we do not guarantee uninterrupted operation. The App may be affected by:
We may update, modify, or discontinue parts of the App. If changes materially reduce core paid functionality, we will act reasonably and in line with applicable law and platform rules.
The App is not a navigation, emergency, or safety service.
You agree that:
Use common sense, especially when travelling or driving. Do not use the App in a way that distracts you from your surroundings.
We and our licensors own all rights in the App, including its software, design, branding, and content we provide, excluding Your Content.
You may not copy, sell, rent, distribute, or create derivative works from the App except as permitted by law or with our written permission.
Your use of the App may involve third-party services, for example Apple services for purchases and notifications, authentication providers for login, mapping or location providers, and other infrastructure providers we use to operate the App. Those services may have their own terms and privacy policies.
Apple, and any other app store where we may offer the App in future, may also require you to comply with their platform terms as a condition of using the App.
You can stop using the App at any time by uninstalling it.
You may be able to delete your account within the App, if that feature is available. Note that uninstalling the App does not automatically cancel subscriptions. Subscriptions must be cancelled via the app store where you purchased them.
We may suspend or terminate your access if:
To the maximum extent permitted by law:
Nothing in these Terms limits any consumer rights you have that cannot be excluded under UK law.
Nothing in these Terms limits or excludes liability for:
Subject to the above, to the maximum extent permitted by law:
If we are liable to you for any loss arising from the App, our total liability will be limited to the amount you paid for the App subscription in the 12 months before the event giving rise to the claim, or GBP 50, whichever is higher.
We may update these Terms from time to time. We will update the "Last updated" date and, where appropriate, notify you in the App.
If you continue using the App after the change takes effect, you agree to the updated Terms.
These Terms are governed by the laws of England and Wales.
Courts of England and Wales will have jurisdiction, except where consumer law gives you the right to bring claims in your local courts.